Dismiss Thread
Operators
Dismiss Thread
POST /v0/operator/threads/:threadId/dismiss — Dismiss a thread from the inbox without closing it
POST
Dismiss Thread
Removes a thread from the operator’s inbox view without changing its resolution state. The thread remains open and accessible — it simply stops appearing in the inbox until new activity arrives.
Requires user auth (
ut_ token).
Path parameters
| Parameter | Type | Required | Description |
|---|---|---|---|
threadId | string | Yes | The unique identifier of the thread to dismiss |
Example response
Response fields
Thedata object is empty on success. Check ok: true to confirm the thread was dismissed.