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POST
Dismiss Thread
Removes a thread from the operator’s inbox view without changing its resolution state. The thread remains open and accessible — it simply stops appearing in the inbox until new activity arrives. Requires user auth (ut_ token).

Path parameters

Example response

Response fields

The data object is empty on success. Check ok: true to confirm the thread was dismissed.
Dismissed threads reappear in the inbox automatically when a new message is posted to them. To permanently close a thread, use Update Thread with resolution: "resolved".